Privacy Charter - CraveZoom

Data Application

Your personal information is utilized solely to facilitate food ordering, delivery coordination, and account management.

We also analyze non-identifiable usage patterns to enhance service fluidity and improve the customer dining journey.

Third-Party Integrations

In some cases, we collaborate with external partners for payment facilitation or logistics enhancement, sharing only necessary data.

Each partner is contractually obligated to uphold confidentiality and observe regional data compliance laws.

Safeguarding Information

We implement layered digital fortifications to prevent unauthorized access, misuse, or alteration of your personal records.

Our security infrastructure undergoes routine assessments and adaptive improvements to stay resilient.

Retention Protocols

Data is stored only as long as required to complete transactions or adhere to regulatory timelines.

Once retention ceases to be necessary, data is irreversibly anonymized or securely discarded.

Cross-Border Processing

In rare cases, your data may be processed in jurisdictions outside your residence, in accordance with privacy frameworks.

We employ legal mechanisms and technological safeguards to ensure consistent levels of protection regardless of location.

User Autonomy

You maintain full authority to review, amend, or erase your stored data by contacting [email protected].

All requests will be addressed in alignment with the prevailing data protection legislation.

Promotional Communications

With your explicit consent, we may notify you of curated offers or culinary campaigns. You may withdraw permission at any time.

Opt-out instructions are included in every message, or reach us directly at [email protected].

Legal Mandates

We may disclose specific records if compelled by statutory obligations or formal legal actions.

Such disclosures strictly follow the framework of relevant judicial and compliance protocols.

Amendments to Policy

This document may be revised to reflect evolving practices or legal shifts. Updates will be timestamped and transparently presented.

Continued use of our services post-amendment signifies agreement to the revised terms.

Minors’ Privacy

CraveZoom’s platform is not designed for individuals under 18. We do not knowingly solicit or collect their personal data.

If you believe a minor has submitted personal data, kindly notify us at [email protected].

Accuracy of Data

We rely on your input to maintain accurate and up-to-date records. Notify us promptly of any discrepancies.

You may issue corrections by contacting [email protected].

Global Service Reach

As a platform with international capabilities, CraveZoom may process information across borders under governed standards.

We ensure these transfers align with global data transfer and safety protocols outlined herein.

Operational Collaborators

We may engage operational vendors to assist with meal fulfillment, technical support, or analytics.

These entities receive limited data access strictly for defined purposes and under confidentiality assurances.

Breach Alerts

In the event of a data breach, affected users and relevant authorities will be promptly informed.

Our response will include detailed assessments and protective measures to reduce exposure and mitigate future risks.